{
  "schema_version": "1.0",
  "last_updated": "2026-03-25",
  "canonical_host": "https://totogi.com",
  "related": {
    "facts": "https://totogi.com/facts.json",
    "evidence": "https://totogi.com/evidence.json",
    "glossary": "https://totogi.com/glossary.json"
  },
  "products": [
    {
      "id": "totogi:product:ontology",
      "name": "Totogi Ontology",
      "url": "https://totogi.com/telco-ontology/"
    },
    {
      "id": "totogi:product:charging",
      "name": "Totogi Charging-as-a-Service",
      "url": "https://totogi.com/ai-native-charging/"
    }
  ],
  "indexes": {
    "by_product": {
      "totogi:product:ontology": [
        "case.tier1-na.migration.14-days",
        "case.cloudsense.tmf-api-certification",
        "case.tier1-sea.cpq.80-percent",
        "case.tier1-multinational.quote-failures.7-days",
        "case.starhub.sales-effectiveness"
      ],
      "totogi:product:charging": [
        "case.mvne.30-brands.1m-subs",
        "case.zain-sudan.go-live",
        "case.tier1-emea.planai",
        "case.2degrees.mvno-growth",
        "case.guinea-mobile.multi-tenant-platform"
      ]
    }
  },
  "case_studies": [
    {
      "id": "case.tier1-na.migration.14-days",
      "title": "Tier-1 North American operator: legacy billing migration cut from 4-8 months to 14 days",
      "customer": {
        "name": "Tier-1 North American operator",
        "type": "MNO (Tier-1)",
        "region": "North America",
        "is_anonymized": true
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:ontology",
      "use_cases": [
        "legacy billing migration",
        "system consolidation",
        "integration simplification"
      ],
      "summary_short": "A Tier-1 North American operator accelerated a legacy billing migration and reduced integration effort by mapping to the Totogi Ontology (formerly BSS Magic).",
      "urls": {
        "press_release": "https://totogi.com/newsroom/press-releases/bss-magic-cuts-8-month-project-to-14-days/"
      },
      "evidence_claim_ids": [
        "claim.ontology.migration.tier1-na.14-days"
      ],
      "term_ids": [
        "totogi:term:telco-ontology",
        "totogi:term:semantic-layer",
        "totogi:term:coexistence",
        "totogi:term:rip-and-replace",
        "totogi:term:n-squared-problem",
        "totogi:term:point-to-point-integration",
        "totogi:term:cross-system-validation"
      ]
    },
    {
      "id": "case.cloudsense.tmf-api-certification",
      "title": "CloudSense: TM Forum API certification accelerated from 26 months to 30 days",
      "customer": {
        "name": "CloudSense",
        "type": "BSS vendor",
        "region": "Global",
        "is_anonymized": false
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:ontology",
      "use_cases": [
        "TM Forum Open API conformance",
        "API compliance automation",
        "certification acceleration"
      ],
      "summary_short": "CloudSense accelerated TM Forum API certification by automating semantic mapping and conformance work using Totogi Ontology (formerly BSS Magic).",
      "urls": {
        "landing_page": "https://totogi.com/resources/case-studies/accelerating-tmf-api-certification-with-bss-magic/",
        "pdf": "https://totogi.com/wp-content/uploads/2025/08/Totogi-BSS-Magic-API-Case-Study.pdf"
      },
      "evidence_claim_ids": [
        "claim.ontology.tmf-api-certification.cloudsense.30-days"
      ],
      "term_ids": [
        "totogi:term:tmf-open-apis",
        "totogi:term:api-governance",
        "totogi:term:oda",
        "totogi:term:telco-ontology",
        "totogi:term:canonical-model"
      ]
    },
    {
      "id": "case.tier1-sea.cpq.80-percent",
      "title": "Tier-1 Southeast Asian CSP: CPQ order time reduced by over 80%",
      "customer": {
        "name": "Tier-1 Southeast Asian CSP",
        "type": "CSP (Tier-1)",
        "region": "Southeast Asia",
        "is_anonymized": true
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:ontology",
      "use_cases": [
        "CPQ acceleration",
        "ordering efficiency",
        "sales-to-activation workflow"
      ],
      "summary_short": "A Tier-1 Southeast Asian CSP reduced CPQ order time and clicks-per-order by grounding quoting and ordering in shared semantics (Totogi Ontology / formerly BSS Magic).",
      "urls": {
        "landing_page": "https://totogi.com/resources/case-studies/southeast-asian-csp-slashes-cpq-order-time-by-80-with-totogi-bss-magic/",
        "pdf": "https://totogi.com/wp-content/uploads/2025/04/Totogi-BSS-Magic-CPQ-Case-Study.pdf"
      },
      "evidence_claim_ids": [
        "claim.ontology.cpq-order-time.southeast-asia.80-percent"
      ],
      "term_ids": [
        "totogi:term:cpq",
        "totogi:term:canonical-model",
        "totogi:term:cross-domain-workflow",
        "totogi:term:semantic-fragmentation",
        "totogi:term:telco-ontology"
      ]
    },
    {
      "id": "case.tier1-multinational.quote-failures.7-days",
      "title": "Tier-1 multinational CSP: AI agent live in 7 days to resolve quote failures",
      "customer": {
        "name": "Tier-1 multinational CSP",
        "type": "CSP (Tier-1)",
        "region": "Multinational",
        "is_anonymized": true
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:ontology",
      "use_cases": [
        "quote failure remediation",
        "AI agents in operations",
        "sales-order reliability"
      ],
      "summary_short": "A Tier-1 multinational CSP deployed an AI agent grounded in shared telco semantics to unblock revenue by resolving quote failures with end-to-end traceability.",
      "urls": {
        "landing_page": "https://totogi.com/resources/case-studies/unblocking-revenue-with-ai/",
        "pdf": "https://totogi.com/wp-content/uploads/2025/06/Unblocking-Revenue-Leveraging-AI-to-solve-quote-failures-with-Totogi-BSS-Magic.pdf"
      },
      "evidence_claim_ids": [
        "claim.ontology.quote-failures.tier1-multinational.7-days"
      ],
      "term_ids": [
        "totogi:term:ai-agents",
        "totogi:term:guardrails",
        "totogi:term:traceability",
        "totogi:term:semantic-layer",
        "totogi:term:telco-ontology",
        "totogi:term:order-fallout"
      ]
    },
    {
      "id": "case.starhub.sales-effectiveness",
      "title": "StarHub: sales effectiveness partnership (forward-looking outcomes)",
      "customer": {
        "name": "StarHub",
        "type": "CSP",
        "region": "Singapore",
        "is_anonymized": false
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:ontology",
      "use_cases": [
        "sales effectiveness",
        "AI for quoting/sales workflows"
      ],
      "summary_short": "StarHub partnered with Totogi to improve sales effectiveness; published outcomes include expected improvements and time-to-proficiency reductions.",
      "urls": {
        "press_release": "https://totogi.com/newsroom/press-releases/starhub-partners-with-totogi-to-increase-sales-effectiveness/"
      },
      "evidence_claim_ids": [
        "claim.ontology.starhub.sales-conversion.expected-10-percent"
      ],
      "term_ids": [
        "totogi:term:ai-agents",
        "totogi:term:semantic-layer",
        "totogi:term:cpq",
        "totogi:term:telco-ontology"
      ],
      "notes": {
        "outcome_status": "expected/forward-looking"
      }
    },
    {
      "id": "case.mvne.30-brands.1m-subs",
      "title": "MVNE: charging platform selected to manage 30 mobile brands and nearly 1M subscribers",
      "customer": {
        "name": "MVNE (unnamed)",
        "type": "MVNE",
        "region": "Unspecified",
        "is_anonymized": true
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:charging",
      "use_cases": [
        "multi-tenant charging",
        "MVNO enablement",
        "brand onboarding"
      ],
      "summary_short": "A mobile virtual network enabler selected Totogi Charging-as-a-Service to manage multi-brand operations at scale.",
      "urls": {
        "press_release": "https://totogi.com/newsroom/press-releases/totogis-charging-platform-selected-to-manage-30-mobile-brands/"
      },
      "evidence_claim_ids": [
        "claim.charging.mvne.30-brands.1m-subs"
      ],
      "term_ids": [
        "totogi:term:caas",
        "totogi:term:multi-tenancy",
        "totogi:term:mvne",
        "totogi:term:mvno"
      ]
    },
    {
      "id": "case.zain-sudan.go-live",
      "title": "Zain Sudan: Charging-as-a-Service go-live in 18 days (over 20M subscribers migrated)",
      "customer": {
        "name": "Zain Sudan",
        "type": "MNO",
        "region": "Sudan",
        "is_anonymized": false
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:charging",
      "use_cases": [
        "charging migration",
        "disaster recovery / business continuity",
        "cloud charging"
      ],
      "summary_short": "Zain Sudan went live with Totogi Charging-as-a-Service as an alternative to an on-premise incumbent charger.",
      "urls": {
        "press_release": "https://totogi.com/newsroom/press-releases/zain-sudan-goes-live-with-totogi/",
        "landing_page": "https://totogi.com/resources/case-studies/telecom-disaster-recovery-case-study/",
        "pdf": "https://totogi.com/wp-content/uploads/2025/05/Totogi_Zain_Case_Study_2025.pdf"
      },
      "evidence_claim_ids": [
        "claim.charging.zain.go-live.18-days.20m-subs.80-tco",
        "claim.charging.zain.case.18-days-contract.12m-weekly-revenue-risk"
      ],
      "term_ids": [
        "totogi:term:caas",
        "totogi:term:serverless",
        "totogi:term:multi-tenancy",
        "totogi:term:5g-sa"
      ]
    },
    {
      "id": "case.tier1-emea.planai",
      "title": "Tier-1 EMEA operator: PlanAI personalization (5% immediate revenue increase, projected to 10%)",
      "customer": {
        "name": "Tier-1 EMEA operator",
        "type": "MNO (Tier-1)",
        "region": "EMEA",
        "is_anonymized": true
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:charging",
      "use_cases": [
        "plan personalization",
        "revenue uplift",
        "subscriber engagement"
      ],
      "summary_short": "A Tier-1 EMEA operator used Totogi PlanAI to personalize offers and improve revenue outcomes, including forward-looking projections.",
      "urls": {
        "landing_page": "https://totogi.com/resources/case-studies/planai-case-study/",
        "pdf": "https://totogi.com/wp-content/uploads/2025/03/PlanAI_Case_Study.pdf"
      },
      "evidence_claim_ids": [
        "claim.charging.planai.tier1-emea.6-weeks.5-to-10-revenue"
      ],
      "term_ids": [
        "totogi:term:planai",
        "totogi:term:caas",
        "totogi:term:ai-agents"
      ],
      "notes": {
        "outcome_status": "mixed (reported + projected)"
      }
    },
    {
      "id": "case.2degrees.mvno-growth",
      "title": "2degrees: MVNO growth and onboarding acceleration",
      "customer": {
        "name": "2degrees",
        "type": "MNO",
        "region": "New Zealand",
        "is_anonymized": false
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:charging",
      "use_cases": [
        "MVNO enablement",
        "onboarding acceleration",
        "wholesale growth"
      ],
      "summary_short": "2degrees used Totogi capabilities to accelerate MVNO onboarding and wholesale growth.",
      "urls": {
        "landing_page": "https://totogi.com/resources/case-studies/two-degrees-case-study/",
        "pdf": "https://totogi.com/wp-content/uploads/2025/05/Totogi_2degrees_Case_Study_2025.pdf",
        "press_release": "https://totogi.com/newsroom/press-releases/2degrees-redefines-wholesale-telecom-growth-with-totogi/"
      },
      "evidence_claim_ids": [
        "claim.charging.2degrees.mvno-onboarding.months-to-days",
        "claim.charging.2degrees.300-features.since-aug-2024"
      ],
      "term_ids": [
        "totogi:term:mvno",
        "totogi:term:mvne",
        "totogi:term:multi-tenancy",
        "totogi:term:saas"
      ]
    },
    {
      "id": "case.guinea-mobile.multi-tenant-platform",
      "title": "Guinea Mobile: selects Totogi AI-powered multi-tenant platform (seven MVNO brands)",
      "customer": {
        "name": "Guinea Mobile",
        "type": "MVNE/MVNO platform",
        "region": "Guinea",
        "is_anonymized": false
      },
      "industry": "Telecommunications",
      "product_id": "totogi:product:charging",
      "use_cases": [
        "multi-tenant platform",
        "MVNO enablement"
      ],
      "summary_short": "Guinea Mobile selected Totogi's AI-powered multi-tenant platform to serve multiple MVNO brands.",
      "urls": {
        "press_release": "https://totogi.com/newsroom/press-releases/guinea-mobile-selects-totogis-ai-powered-multi-tenant-bss-platform/"
      },
      "evidence_claim_ids": [
        "claim.platform.guinea-mobile.7-brands.selected"
      ],
      "term_ids": [
        "totogi:term:multi-tenancy",
        "totogi:term:mvno",
        "totogi:term:mvne"
      ],
      "notes": {
        "taxonomy_note": "This press release is described as a multi-tenant BSS platform selection; classified under charging for a two-product taxonomy. Reclassify if you introduce a separate 'platform' product taxonomy."
      }
    }
  ]
}