case study

Eswatini Mobile pilots Totogi Charging-as-a-Service

Eswatini Mobile has about a third of the subscribers of the market leader, MTN Eswatini. Off-net transaction prices were throttling the market, but they came up with an innovative plan to differentiate on enhanced digital services.

It meant that the challenger operator wouldn’t have to fight for customers on a prices and rates basis.

In fact, it would give them a massive opportunity in a growing digital native market.

The problem was, they didn’t have the IT infrastructure to support personalized digital experiences with end-to-end technology. 

Read our case study to learn how Eswatini Mobile piloted Totogi’s Charging-as-a-Service to find a way to bring its strategy to reality.