CASE STUDY

Tier-1 MNO Zain Sudan taps into the cloud in just 18 days, replacing Ericsson charging

In the dynamic telecom landscape of the Middle East and Africa, Zain Sudan, a subsidiary of Zain Group, faced significant challenges in maintaining uninterrupted service during a period of emergency and civil unrest. With business continuity at risk and $12 million USD in revenue at stake each week, the pressure was immense.

Enter Totogi, the game-changer.

Why should a tier-1 telecom operator, pioneering innovation and customer satisfaction, grapple with the limitations of legacy systems and the high costs of disaster recovery?

The answer: it shouldn’t.

This case study reveals how Totogi’s cloud-native Charging-as-a-Service on AWS has transformed disaster recovery and business continuity management, along with ensuring regulatory compliance. It emphasizes how Totogi successfully replaced Ericsson, providing a charging production environment and transitioning to a future-proof, cost-effective model – all within just 18 days of contract signature!

Delve into our case study to discover how Zain Sudan harnessed Totogi’s advanced charging solution to ensure business continuity, protect revenue, and elevate customer satisfaction to unprecedented levels.