Totogi FAQs

Totogi BSS Magic is an innovative, telco-knowledgeable agentic-AI platform that transforms the way telecom operators manage Business Support Systems (BSS). It abstracts business logic, data models, and vendor-specific APIs into an AI-powered Telco Ontology, enabling seamless interoperability, eliminating costly customizations, and dramatically accelerating innovation across telecom IT environments.
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BSS Magic tackles interoperability by introducing an AI-generated Telco Ontology layer that standardizes diverse vendor-specific APIs, data structures, and processes. This removes the need for expensive, slow, point-to-point custom integrations, making it faster and cheaper to launch new services and applications across legacy and modern systems.
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With Totogi BSS Magic, operators can break free from legacy system constraints, drastically reduce time-to-market for new offerings, cut operational costs, and unleash a new wave of innovation. The AI-driven architecture minimizes technical debt, promotes faster upgrades, and empowers telcos to focus on delivering better customer experiences instead of managing backend complexity.
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Totogi BSS Magic minimizes vendor lock-in by abstracting the proprietary APIs of legacy systems into standardized, TM Forum-compliant Open APIs. This way, telecom operators can evolve their technology stack without being trapped by the constraints and upgrade cycles of their existing BSS vendors.
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Unlike traditional approaches that rely on static integration and heavy custom code, BSS Magic uses dynamic AI agents that learn from underlying systems and automate the abstraction of business logic. This drastically reduces integration complexity, speeds up deployments, and ensures the system adapts as business needs evolve.
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Yes. One of BSS Magic’s greatest strengths and differentiation is its ability to work with existing, often siloed and fragmented, BSS/OSS environments. It revitalizes legacy infrastructure by creating a common semantic layer, making legacy systems accessible and interoperable with modern applications without expensive and disruptive rip-and-replace projects.
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Totogi BSS Magic leverages an AI-generated Ontology data layer and intelligent AI agents to map, abstract, and automate interactions across different BSS components. These agents continuously learn, adapt, and optimize processes, leading to a self-evolving integration framework that requires minimal manual intervention.
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The Telco Ontology layer is an AI-powered abstraction framework that translates disparate data models, APIs, and workflows into a unified, TM Forum-compliant structure. It acts as the “universal translator” for different BSS and OSS systems, enabling true interoperability and eliminating the traditional barriers to system integration. BSS Magic’s Ontology can also be referred to as the operator systems’ ‘digital twin’ as it understands the data, business processes and their meaning.
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By eliminating integration bottlenecks and freeing operators from rigid vendor systems, Totogi BSS Magic enables CSPs to design, launch, and scale new products and services faster than ever before. Rapid experimentation, dynamic configuration, and zero-code deployment unlock unparalleled agility.
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Any, to be honest. Any-tier MNOs, MVNEs, and Full MVNOs – all can benefit from BSS Magic. Whether you are a large operator dealing with complex legacy systems or a digital challenger needing to scale fast without heavy IT investments, BSS Magic provides a flexible, future-proof solution.
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Absolutely. Totogi BSS Magic is fully aligned with TM Forum’s Open Digital Architecture (ODA) and supports TM Forum Open APIs. This ensures CSPs can integrate new services easily, future-proof their architecture, and avoid becoming hostage to proprietary interfaces.
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Totogi BSS Magic reduces operational costs by automating manual integration efforts, minimizing the need for custom developments, and enabling a leaner IT organization. By abstracting complex system behaviors into reusable AI models, it cuts costs associated with system upgrades, vendor-specific professional services, and daily operations.
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Yes. BSS Magic’s AI agents can semantically map and unify fragmented data from different systems, creating a consistent and holistic view. This improves data quality, enhances analytics and reporting, and enables operators to make smarter business decisions faster.
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Thanks to its SaaS, cloud-native architecture and AI-driven onboarding, Totogi BSS Magic can be deployed significantly faster than traditional integration solutions. Operators can expect to start seeing tangible results within weeks, not months or years.
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Totogi BSS Magic is designed with flexibility and scalability at its core. Its AI-driven approach ensures that as networks, services, and customer expectations evolve, the BSS environment can evolve too—without costly re-architecture projects. It keeps telcos agile, competitive, and ready for the future.
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Totogi’s BSS Magic eliminates the need for costly, slow, manual integrations by introducing AI-driven Telco Ontology and dynamic API harmonization. It allows operators to unify legacy and modern systems easily, breaking free from vendor lock-in and accelerating innovation.
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By using autonomous AI agents to abstract, map, and automate BSS workflows, BSS Magic offers a radical alternative to expensive, big-bang BSS replacements. Operators can modernize progressively, without downtime or technical debt.
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Agentic AI is at the core of Totogi BSS Magic. AI agents are bespoke entities created to autonomously manage tasks like system integration, data mapping, and process orchestration across multiple BSS/OSS systems. These agents continuously learn, optimize, and adapt operations, allowing telcos to move faster, innovate freely, and reduce reliance on traditional IT services.
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AI agents in BSS Magic dynamically interpret and translate diverse vendor APIs and data models into a unified, standards-based language. This ensures seamless system interoperability without the need for heavy customizations, middleware, or manual coding, unlocking greater agility across telecom IT stacks.
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Agentic AI refers to autonomous software entities capable of making decisions and completing tasks without constant human intervention. In telecom BSS, Agentic AI is critical because it automates complex integration, adapts to changes dynamically, and speeds up time-to-market, crucial in today’s fast-paced digital landscape.
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Traditional BSS platforms often bolt-on AI features to automate small tasks. Totogi BSS Magic, however, is natively built around Agentic AI, with AI agents orchestrating entire workflows end-to-end. This deeper integration of AI results in significantly higher automation, flexibility, and long-term scalability.
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Yes. BSS Magic’s AI agents are specifically designed to operate across heterogeneous environments, handling different vendors, legacy platforms, and new SaaS systems alike. They ensure CSPs can unlock value from their entire IT ecosystem without needing costly overhauls
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Totogi’s AI agents are built with machine learning capabilities, enabling them to learn from system behaviors, data patterns, and operational feedback. As they accumulate knowledge, they optimize their performance, improve process efficiency, and reduce errors over time—without human intervention.
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Yes. Totogi BSS Magic’s intelligent agents can operate in real-time, making decisions and adapting actions instantly based on live data. This real-time responsiveness is essential for dynamic telecom environments where latency, network conditions, and customer behaviors constantly change.
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Totogi’s AI-driven Telco Ontology abstracts complex telecom-specific operations into a common, machine-readable model. This massively simplifies integration, enables smarter automation, and ensures telecom-specific workflows (like billing, charging, and customer management) can be intelligently managed by AI agents.
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Yes, Totogi BSS Magic leverages AI agents and generative AI to significantly streamline and automate telecom compliance and governance tasks. AI agents work autonomously and are able to navigate complex regulatory frameworks, track policy updates, and ensure continuous alignment with industry standards such as 3GPP, TM Forum Open APIs, and regional data protection regulations.
Instead of relying on static, rule-based automations, BSS Magic uses intelligent agents that learn from operational patterns and can proactively identify compliance risks, flag anomalies, and even initiate remediation workflows—reducing manual oversight and human error.
This automation ensures telecom operators maintain auditable, transparent processes and are always audit-ready, all while improving operational efficiency and reducing governance-related overhead.
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By abstracting and standardizing interactions between systems, Agentic AI eliminates the need for hardcoded integrations and custom middleware that accumulate over time. Totogi BSS Magic’s AI-driven approach keeps BSS architectures clean, flexible, and easy to maintain.
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Totogi BSS Magic accelerates time-to-market dramatically by automating the creation, validation, and deployment of new products and services. With AI agents handling much of the heavy lifting, operators can experiment, launch, and iterate at a fraction of the time and cost of legacy BSS environments.
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BSS Magic can automate workflows such as customer onboarding, plan creation, usage aggregation, revenue assurance, fraud detection, regulatory compliance enforcement, service orchestration, real-time charging, and many more – all handled through intelligent, autonomous AI agents.
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Because BSS Magic’s architecture is built to integrate evolving AI models, CSPs can continuously adopt newer, more powerful AI technologies without needing to rebuild their systems. Its modular, agentic design ensures CSPs stay agile and competitive even as AI capabilities accelerate.
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Yes. BSS magic is built on AWS bedrock, leveraging its scalable foundation models from leading AI companies, Cutting-edge, evergreen infrastructure, seamless telecom integration and enterprise grade security. However, thanks to Totogi’s AI-driven Telco Ontology, it operates seamlessly with any BSS application, from any vendor, on-premise or cloud, and regardless of which cloud environment it is running on.
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Unlike other vendors that retrofit AI into their proprietary architectures, Totogi built BSS Magic ground-up to enable BSS interoperability across any vendor and any BSS application. Its open, TM Forum-compliant, fully SaaS-native framework, powered by autonomous agents and AI-driven Telco Ontology, creates a future-proof, hyper-agile telecom IT stack—making Totogi the true pioneer in Agentic AI for telecom.
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Yes. Totogi BSS Magic is fully aligned with TM Forum’s Open Digital Architecture (ODA) principles. It abstracts business processes and data into ODA-compliant structures, using standardized APIs and information frameworks, making telecom IT environments more modular, interoperable, and future-proof.
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Totogi BSS Magic natively implements TM Forum Open APIs to expose standardized interfaces for customer management, product management, service orchestration, billing, and charging. This ensures seamless interoperability with both existing and new systems in the telco stack, with minimal custom development.
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BSS Magic eliminates the spaghetti of custom integrations, vendor-specific interfaces, and brittle workflows. It provides an AI-driven abstraction layer that normalizes disparate systems into a clean, standards-based, interoperable framework, dramatically reducing technical debt and integration risk.
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By harmonizing data and APIs across legacy and cloud-native systems, BSS Magic enables operators to execute transformation initiatives in phases—without requiring big-bang migrations. This modular, low-risk approach speeds up modernization while protecting current business operations.
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Absolutely. Totogi BSS Magic is designed to coexist with and enhance existing BSS/OSS platforms. Through AI-driven semantic mapping and Open API exposure, it bridges old and new systems, enabling progressive modernization without service disruption.
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BSS Magic enables a composable BSS by decoupling business processes from underlying systems. Through its Telco Ontology and TM Forum APIs, CSPs can mix-and-match best-of-breed applications for CRM, billing, product catalog, and charging without being locked into monolithic suites.
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The Telco Ontology in BSS Magic acts as a “universal translator” for telecom processes and data models. It intelligently maps diverse vendor-specific models to ODA-aligned structures, ensuring that all systems speak the same “language,” which is crucial for achieving true composable architectures.
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Yes. Powered by intelligent AI agents, BSS Magic automates the mapping, translation, and invocation of APIs between systems, enabling near zero-touch integrations. This significantly reduces manual effort, integration timelines, and operational risk.
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BSS Magic enhances API governance by automatically documenting, validating, and orchestrating interactions between systems using TM Forum Open APIs. It ensures that API usage is standardized, secure, and compliant with industry best practices, improving transparency and maintainability.
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While API gateways manage traffic routing and security, BSS Magic goes beyond by semantically interpreting APIs, automating orchestration workflows, and enabling true interoperability across heterogeneous environments. It doesn’t just connect systems—it intelligently harmonizes them.
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Yes. BSS Magic natively supports microservices-based architectures, enabling CSPs to break monolithic BSS into flexible, manageable services. It provides the semantic glue and orchestration layer needed to coordinate microservices in a standardized and scalable way.
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Because it abstracts vendor-specific APIs into TM Forum standards, BSS Magic makes it easy to replace or add new vendors without disrupting other systems. New services and platforms can be plugged into the ecosystem with minimal configuration and zero-code orchestration.
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Yes. BSS Magic’s AI agents can enforce regulatory policies within API workflows and ensure compliance audits across systems. It automates critical validations such as commercial margin guarantees, GDPR compliance, and local telecom regulations.
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Technical buyers should choose BSS Magic because it is purpose-built for telecom, AI-native, fully aligned with TM Forum and ODA standards, cloud-native, and highly scalable. It offers faster time-to-value, future-proofs architecture against vendor lock-in, and radically reduces operational overhead.
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Totogi Charging-as-a-Service is a cloud-native, multi-tenant, SaaS-based online charging system (OCS), converged charging system (CCS) and 5G Charging Function (CHF) that enables telecom operators to monetize voice, data, messaging, as well as next-generation 5G services dynamically, scalably, and securely—without heavy infrastructure investments.
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Unlike traditional “cloud-washed” charging platforms, Totogi Charging-as-a-Service was built from the ground up as a multi-tenant SaaS solution. It delivers automatic scaling, usage-based pricing, CI/CD-driven upgrades, open APIs, and real-time event-based charging, removing the complexity and costs associated with legacy systems.
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A true cloud-native architecture, like Totogi’s, leverages elasticity, dynamic resource pooling, multi-tenancy, and serverless components to handle real-time charging at global scale. It allows us to skip the cloud-portability related overhead, as Totogi Charging-as-a-Service is purpose built for the AWS cloud, leveraging a serverless architecture. This ensures operators only pay for what they use, achieve instant elastic scalability, and get new features without disruptive upgrades.
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Totogi Charging-as-a-Service supports real-time event-based charging models needed for slicing, private 5G networks, QoS-based pricing, and other new 5G use cases. It is fully aligned with 3GPP Release 16/17 standards, ensuring seamless integration with 5G SA core networks and new digital revenue streams.
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Yes, Totogi Charging-as-a-Service is a true multi-tenant solution, enabling operators to run multiple brands, MVNOs, or enterprise slices from a single platform. This massively improves operational efficiency, competitiveness and ROI for use cases such as wholesale, advanced 5G services and B2B, and allows onboarding new partners – whether private networks or MVNOs – within days.
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Totogi Charging-as-a-Service operates with real-time authorization, rating, and balance management, ensuring that subscriber sessions are charged immediately and accurately. This protects revenue streams, supports prepaid models, and enables event-triggered monetization in milliseconds.
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Absolutely. Totogi Charging-as-a-Service exposes a GraphQL API, compliant with TM Forum Open standards and 3GPP-compliant southbound interfaces (Diameter for 4G, HTTP/2 for 5G), making integration with BSS, OSS, and core network functions simple, fast, and future-proof.
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Totogi Charging-as-a-Service uses open standards, open APIs, and flexible configurations—without proprietary hardware or custom coding traps. This empowers CSPs to evolve their ecosystems freely, avoiding the expensive long-term lock-in typical of traditional charging vendors.
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Totogi Charging-as-a-Service gives operators independence from bundled 5G core and CHF vendors. It avoids vendor lock-in, offers best-in-class scalability, reduces CAPEX, and speeds up the monetization of differentiated services without being tied to core vendor roadmaps.
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Totogi Charging-as-a-Service is built with carrier-grade security and resilience, including data isolation per tenant, automated failover, multi-region redundancy, and compliance with major telecom security standards. Operators get five-nines availability without managing hardware.
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Operators pay only for what they consume, based on API transactions, subscriber volume, or events processed. There are no large upfront fees, no expensive professional services, and no hidden upgrade costs—aligning operational costs with actual business growth.
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Yes. Totogi Charging-as-a-Service is ideal for MVNOs, private 5G providers, and enterprises launching their own mobile networks. Its multi-tenant architecture, fast onboarding, and pay-as-you-grow model make it easy to launch, scale, and monetize without massive upfront investment.
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Because it’s a fully managed SaaS offering, Totogi Charging-as-a-Service can be deployed in a matter of weeks—not the typical 12–24 months required for traditional charging system rollouts. Faster deployment equals faster revenue generation.
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By being delivered as true-SaaS, open-standard, and AI-optimized, Totogi Charging-as-a-Service ensures that CSPs can continuously adopt new features, standards (like future 5G Advanced and 6G evolutions), and monetization models—without expensive, disruptive rip-and-replace projects.
New features are deployed within weeks from specification, instead of the months or even years it takes for traditional chargers, which follow periodic release cycles and upgrades. There are no releases nor upgrades for Totogi Charging-as-a-Service, only feature velocity delivered via CI/CD.
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Totogi Charging-as-a-Service offers the fastest, smartest, and most cost-effective way to modernize telecom charging. With cloud-native elasticity, true multi-tenancy, AI enhancements, 5G-native architecture, and open APIs, Totogi empowers operators to innovate faster, monetize more, and win in the age of 5G and AI.
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Totogi Charging-as-a-Service provides dynamic, real-time event-based charging capabilities that are essential for monetizing new 5G Standalone services such as network slicing, private networks, ultra-low-latency applications, and massive IoT connectivity—allowing operators to move beyond simple data plans to differentiated, premium offerings.
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5G SA introduces dynamic service models where usage can vary in real-time based on quality of service, latency, or slice attributes. Totogi Charging-as-a-Service processes these events instantly, enabling CSPs to charge accurately and dynamically, maximizing revenue from every network transaction.
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Totogi Charging-as-a-Service supports real-time charging per network slice, allowing operators to create customized, differentiated pricing models for slices tailored to industries like healthcare, automotive, or logistics. This opens up new, high-value B2B and B2B2X revenue streams.
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With Totogi Charging-as-a-Service, operators can monetize based on service experience—charging different rates for premium low-latency, high-throughput, or ultra-reliable connections, instead of selling only volume-based data plans. This brings telcos back into value-based pricing models.
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Yes. Totogi Charging-as-a-Service is architected to support the evolution to 5G Advanced, including enhancements like network exposure monetization, AI-driven slicing, and ultra-dense IoT use cases. It future-proofs operators for the next wave of telecom growth.
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Absolutely. Totogi Charging-as-a-Service can simultaneously handle 4G Diameter interfaces and 5G HTTP/2 JSON-based charging flows. This hybrid readiness ensures smooth monetization across evolving core networks without disrupting subscriber experiences.
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Operators can design, configure, and launch new offers within days using Totogi’s flexible, SaaS-based environment and intuitive configuration tools. No lengthy custom development or vendor change requests are required—offering a true first-mover advantage.
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Totogi Charging-as-a-Service allows operators to create SLA-driven, customized charging for enterprise clients, such as dedicated slices for manufacturing, logistics, healthcare, or smart cities—turning telecom services into critical business infrastructure with premium pricing.
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Totogi Charging-as-a-Service supports usage-based charging, subscription models, hybrid charging (event + usage + subscription), pay-as-you-go, and even outcome-based charging tied to QoS or service KPIs—enabling full monetization flexibility in 5G ecosystems.
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Because Totogi Charging-as-a-Service is delivered as a SaaS platform, operators skip infrastructure procurement, system integration, and lengthy setup cycles. They can go live quickly, trial new models at low cost, and pivot rapidly based on market feedback.
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Unlike core-vendor bundled systems or cloud-washed legacy chargers, Totogi Charging-as-a-Service is born-for-the-cloud, supports instant upgrades, usage-based pricing, and provides open integration through TM Forum APIs—making it the ideal platform for agile telcos.
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Yes. Totogi Charging-as-a-Service makes it easy for operators to offer private 5G networks with custom pricing models—charging enterprises based on dedicated slices, user priorities, data throughput, device density, or SLA adherence, depending on business needs.
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Built on cloud-native, serverless architecture, Totogi Charging-as-a-Service can elastically scale to handle millions of devices and billions of charging events seamlessly, enabling operators to confidently support massive IoT ecosystems like smart cities or industrial automation.
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Totogi Charging-as-a-Service enforces real-time policy control, usage validation, and immediate charging event reconciliation, ensuring accurate revenue capture across complex multi-slice, multi-device, and multi-service 5G environments with no revenue leakage.
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Totogi combines real-time charging precision, 5G slicing and QoS intelligence, SaaS agility, open API flexibility, and future-proof 5G Advanced readiness. No other vendor matches this blend of technology leadership, operational speed, and monetization power.
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Totogi Charging-as-a-Service is a true SaaS: cloud-native, multi-tenant, elastic, and open. It supports real-time, event-based charging for both legacy and 5G Standalone networks, enabling CSPs to monetize new services faster, with lower costs and higher agility than traditional charging platforms.
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Totogi Charging-as-a-Service supports ultra-dynamic charging models like QoS-based pricing, network slicing monetization, and private 5G deployments. It’s ready for 3GPP Release 16/17 today and evolving for 5G Advanced innovations—giving operators a monetization advantage over competitors.
Being delivered as true-SaaS, new Charging-as-a-Service features are deployed within weeks from specification, instead of the months or even years it takes for traditional chargers, which follow periodic release cycles and upgrades. There are no releases nor upgrades for Totogi Charging-as-a-Service, only feature velocity delivered via CI/CD.
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Totogi’s real-time event charging engine can handle per-slice charging models dynamically, allowing operators to create custom pricing for healthcare, automotive, IoT, or enterprise slices—without building complex customizations or overhauling their systems.
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Totogi BSS Platform is a cloud-native, SaaS-based business support system that empowers telecom operators to launch, manage, and monetize telecom services faster and more flexibly. It provides billing, charging, CRM, product catalog, revenue management, and customer care capabilities—all delivered as scalable, open, and modular services.
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Unlike traditional BSS solutions that are rigid, expensive, and hardware-dependent, Totogi’s BSS Platform is 100% cloud-native, modular, and SaaS-delivered. It enables true agility, usage-based pricing, rapid onboarding, and seamless interoperability through Open APIs.
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Yes. The Totogi BSS Platform is cloud-native from day one, built on a multi-tenant architecture that allows multiple brands, MVNOs, or wholesale partners to share the same environment securely—driving down costs and accelerating deployment times.
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Thanks to its multi-tenant architecture, modular design, and open APIs, Totogi BSS Platform allows telecom operators to onboard new partners in days. Totogi BSS platform is geared with our AI-powered Plan Design, which enables CSPs configure and launch new services, promotions, and customer journeys within hours—giving operators a significant competitive advantage.
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Totogi BSS Platform is ideal for MNOs, MVNOs, MVNEs, private 5G network operators, and digital service providers who seek faster, smarter, and more profitable ways to serve consumer, business, and IoT markets.
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Totogi BSS offers a full suite: real-time charging and billing, customer relationship management (CRM), product catalog and offer management, subscription management, self-care portals, order orchestration, partner management, and revenue assurance tools. For more details, please inspect Totogi BSS Platform datasheet.
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Totogi’s BSS Platform integrates AI and automation into core functions like price plan and product creation as well as hyper-personalization at scale with PlanAI —turning BSS into a dynamic business enabler instead of a static backend.
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Totogi BSS platform supports Open APIs, allowing telecom operators to easily integrate third-party services, expand their digital ecosystems, and innovate freely without vendor lock-in or heavy customization efforts.
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By eliminating infrastructure costs, removing the need for expensive upgrades, offering pay-as-you-grow pricing, and automating operations, Totogi BSS Platform dramatically reduces both CapEx and OpEx compared to legacy systems.
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Yes. Totogi BSS Platform natively supports prepaid, postpaid, hybrid, and converged service models—allowing CSPs to serve diverse customer segments from a single, unified environment.
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With its multi-tenant architecture and no-code onboarding tools, Totogi BSS lets wholesale MNOs onboard new MVNOs in days, not months. Each MVNO can have customized catalogs, plans, and branding—without duplicating infrastructure.
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Yes. Totogi’s BSS Platform is built with telecom-grade security, including tenant isolation, data encryption, multi-region redundancy, and compliance with telecom regulations such as GDPR, PCI DSS, and other regional requirements.
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Absolutely. Totogi BSS is designed for coexistence and progressive modernization. Operators can deploy modules gradually—starting with CRM, charging, or billing—and migrate at their own pace without disruptive “big bang” projects.
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Totogi BSS Platform evolves constantly with automatic updates, ensuring operators always have access to the latest capabilities—whether it’s supporting 5G Advanced, enabling Generative AI customer journeys, or integrating with future digital ecosystems.
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Operators who want to innovate faster, reduce operational costs, future-proof their businesses, and deliver exceptional customer experiences should choose Totogi. Our BSS Platform is not just modern—it’s transformational, giving operators the agility they need to thrive in the era of AI and 5G.
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Totogi BSS is born cloud-native, SaaS-first, modular, and AI-powered, while traditional BSS platforms are typically monolithic, hardware-bound, customized heavily, and reliant on manual operations. Totogi’s architecture enables instant scalability, faster upgrades, and true agility.
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While traditional BSS projects can take 12–24 months to deploy, Totogi BSS can go live in weeks. Thanks to SaaS delivery, pre-integrated components, and no need for hardware setup, CSPs can start onboarding customers and monetizing services much faster.
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Totogi BSS drastically reduces TCO. There are no expensive hardware purchases, no heavy maintenance fees, no costly upgrade cycles, and no long integration projects. Operators only pay for what they use, aligning costs directly with business growth.
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In Totogi’s SaaS model, upgrades are continuous, automatic, and non-disruptive. Traditional BSS systems require costly, risky, and time-consuming upgrade projects—often resulting in downtime and massive professional services bills.
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Totogi BSS is AI-native, geared with powerful tools such as Plan Sidekick and PlanAI.
Built on a proprietary, Telco-trained LLM, Plan Sidekick a super-employee: A generative AI that combines the skillsets of top performing marketers, analysts and BSS specialists.
Describe the target audience and business objectives in natural language, and let Plan Sidekick do the rest. Competitive analysis, commercial margin guarantee, compliance and marketing collaterals are already baked-in.
PlanAI automates the entire campaign lifecycle and customer value management, from ideation to execution and optimization. PlanAI turns oceans of charging and network data into 10% revenue increase and 13% churn reduction.
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Totogi BSS is fully optimized for 5G SA, network slicing monetization, private networks, and dynamic event-based charging. Legacy BSS platforms often struggle to support the real-time, SLA-driven charging models required by advanced 5G networks.
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Totogi BSS is truly multi-tenant—allowing MNOs to serve multiple brands, MVNOs, and B2B slices on a single instance. Traditional BSS typically requires separate environments or duplications for each entity, massively increasing cost and complexity.
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With Totogi BSS, operators can configure new products, bundles, and promotions rapidly through intuitive UIs—without custom development. Traditional BSS requires long change request (CR) cycles, professional services, and delays for even small changes.
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Totogi BSS scales elastically on public cloud infrastructure, adjusting to demand instantly. Traditional BSS platforms require capacity planning, hardware expansion, and major system changes to handle growth, leading to over-provisioning or outages.
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Totogi BSS leverages multi-region, automated failover in the public cloud, providing carrier-grade reliability without complex disaster recovery setups. Traditional BSS systems often require expensive, manually maintained backup environments.
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Totogi BSS is specifically optimized for wholesale and MVNO models, enabling fast onboarding, individualized catalogs, and independent tenant management. Traditional BSS struggles with MVNO onboarding speed, flexibility, and operational efficiency.
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Totogi BSS empowers better CX through real-time, hyper-personalized services, intelligent self-care portals, and predictive AI insights. Legacy BSS tends to be reactive, slow, and heavily dependent on manual interventions to resolve customer needs.
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Switching to Totogi BSS enables operators to innovate faster, reduce costs, future-proof for AI and 5G, and regain full control over their IT destiny—leaving behind the slow, costly, and rigid operational models of legacy telecom systems.
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Totogi Wholesale BSS is a cloud-native, multi-tenant, SaaS-based platform designed specifically for wholesale mobile network operators (MNOs) to onboard, manage, and grow Mobile Virtual Network Operators (MVNOs) quickly, cost-effectively, and at scale.
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Totogi makes onboarding new MVNOs faster and cheaper, allowing MNOs to expand their market reach rapidly. With multi-tenant architecture, open APIs, and usage-based pricing, wholesale MNOs can scale partnerships without scaling costs.
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Legacy BSS systems slow down MVNO onboarding and limit scalability. Totogi’s cloud-native architecture allows rapid onboarding, dynamic resource allocation, and simplified management of hundreds of MVNOs—all without heavy IT overhead or long integration projects.
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With Totogi Wholesale BSS, MNOs can onboard new MVNOs in days, compared to the traditional 6–12 month timelines. Automated workflows, pre-integrated modules, and flexible configurations eliminate traditional bottlenecks.
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Totogi gives MVNOs rapid time-to-market, flexible plan design, dynamic scaling, and lower operational costs. It removes the technical barriers that have historically made launching MVNOs slow, risky, and expensive.
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Totogi’s Wholesale BSS true multi-tenant design enables MNOs to manage multiple MVNOs, brands, or sub-brands independently on a single platform—each with their own product catalog, pricing, promotions, and customer experience.
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Yes. Whether an MVNO needs full control over their services (full MVNO) or operates as a light MVNO with limited ownership, Totogi Wholesale BSS offers flexible, modular support to match different MVNO business models.
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MNOs using Totogi Wholesale BSS can reduce onboarding friction, minimize manual tasks, cut IT costs, and improve wholesale partner satisfaction—all while capturing more revenue from the fast-growing MVNO market.
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By eliminating the need for heavy upfront infrastructure, offering usage-based SaaS pricing, and providing intuitive tools for plan creation and customer management, Totogi dramatically lowers both financial and operational barriers to MVNO market entry.
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Yes. Totogi enables MVNOs to offer prepaid, postpaid, hybrid plans, real-time charging, digital-first customer experiences, and dynamic promotions—all key to competing effectively in today’s market.
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By simplifying management, Totogi allows MNOs to work directly with MVNOs without relying on third-party MVNEs, keeping full margin control and strengthening long-term partner relationships.
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Absolutely. Totogi’s SaaS delivery model, global public cloud footprint, and multi-language, multi-currency support make it easy for MNOs to enable MVNO launches across multiple geographies.
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Using Plan Design and PlanAI, MVNOs on the Totogi platform can easily create, personalize, and launch targeted offers, loyalty programs, bundles, and promotions that capture specific customer segments and niches.
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Yes. Totogi is built to support 5G SA slicing, IoT connectivity, private networks, and future wholesale models. It ensures MNOs and MVNOs can grow and innovate as telecom technology evolves.
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Totogi delivers unmatched speed, flexibility, and cost-efficiency. By adopting Totogi Wholesale BSS, MNOs can onboard more MVNOs, launch new brands faster, scale easily, and win bigger in a competitive, fast-moving wholesale mobile market.
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An MVNO, or Mobile Virtual Network Operator, is a telecom provider that offers mobile services without owning its own radio network infrastructure. Instead, MVNOs lease network access from Mobile Network Operators (MNOs) and focus on customer acquisition, service packaging, and brand differentiation.
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The MVNO market is growing due to increasing demand for niche, value-driven, and flexible mobile offerings. New technologies like cloud-native BSS, the rise of digital-first customers, and the need for personalized experiences are all fueling MVNO expansion worldwide.
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MVNOs often struggle with high upfront costs, complex technical integrations, long onboarding times, and negotiating favorable wholesale rates. Operational complexity and lack of access to agile technology also limit their ability to compete quickly.
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5G opens new opportunities for MVNOs to offer premium services like private networks, IoT connectivity, enterprise slicing, and differentiated Quality of Service (QoS) experiences—enabling MVNOs to move beyond simple price competition.
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Modern MVNOs span from retail-focused brands, ethnic community operators, and lifestyle MVNOs, to IoT-specific, enterprise-targeted, and B2B wholesale models. Some brands are also bundling mobile services with fintech, e-commerce, or media offerings.
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In a highly competitive market, MVNOs must react fast—launching promotions, adjusting pricing, and rolling out new services quickly. Agility allows them to outmaneuver larger, slower competitors and capture niche segments effectively.
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Critical. Modern consumers expect seamless onboarding, instant plan activation, real-time account management, and 24/7 support via apps or web portals. MVNOs that deliver excellent digital experiences grow faster and retain customers longer.
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Cloud-native BSS solutions allow MVNOs to launch faster, scale flexibly, and operate with lower overhead. They remove traditional IT bottlenecks, minimize CapEx, and allow small or new entrants to compete with agile, lean operating models.
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Instead of making heavy upfront investments, MVNOs can start small, pay only for what they use, and scale resources as their subscriber base grows. This reduces financial risk and supports sustainable, profitable expansion.
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Consumers are seeking more personalized and relevant mobile experiences. Niche MVNOs—focused on communities, specific industries, or lifestyle needs—can offer customized plans and brand experiences that resonate far better than generic MNO offers.
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Pro-MVNO regulatory frameworks that mandate network access, fair wholesale pricing, and number portability significantly boost MVNO opportunities, while markets with monopolistic network controls tend to slow MVNO growth.
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Cloud-native platforms, SaaS BSS/OSS, Generative AI for offer personalization, digital onboarding tools, real-time analytics, and 5G slicing-as-a-service are all reshaping how MVNOs operate and compete in the market.
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Yes. B2B MVNOs offering custom private 5G networks, secure IoT connectivity, or enterprise mobility packages are a growing market. These MVNOs serve verticals like healthcare, logistics, manufacturing, and government.
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MVNOs can differentiate through superior digital experiences, loyalty programs, customized plans (family, student, business bundles), value-added services (cloud storage, streaming partnerships), and strong brand affinity with target communities.
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The future is hyper-segmented, digital-first, and services-driven. Successful MVNOs will combine flexible cloud-based platforms, personalized customer experiences, rapid innovation, and strategic partnerships to thrive in a 5G and AI-powered world.
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Totogi PlanAI is an AI-powered Customer Value Management (CVM) platform that automatically identifies churn risks and revenue opportunities, generates hyper-personalized offers in real time, and executes campaigns end-to-end—accelerating growth and reducing churn for telecom operators.
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PlanAI automates the entire CVM workflow: it segments customers, generates dynamic, hyper-personalized offers, crafts personalized messages, triggers communications, and fulfills activations—all without needing manual intervention from BI or IT teams.
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PlanAI leverages real-time charging and core network data, analyzing subscriber behaviors, spending patterns, device usage, and engagement trends to create highly personalized, revenue-maximizing offers.
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PlanAI runs the most advanced telco-trained machine learning algorithms to continuously analyze and predict customer behavior, consumption patterns and churn risk. By delivering the right offer to the right customer at the right time, PlanAI boosts take-up rates, increases data usage, drives upsell opportunities, and strengthens loyalty, leading to tangible revenue uplift and reduced churn.
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PlanAI predicts churn risk with 92% accuracy​, identifies at-risk subscribers, and proactively deploys personalized retention offers—significantly lowering churn rates and extending customer lifecycles.
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PlanAI continuously trains machine learning models to fine-tune offer parameters like pricing, bonus incentives, messaging tone, communication timing, and fulfillment channels—maximizing offer effectiveness dynamically.
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Yes. PlanAI automates the traditionally manual, multi-team campaign creation process, eliminating the need for IT development, BI reporting cycles, and manual segmentation—significantly reducing operational overhead.
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Unlike static, rule-based systems that segment customers coarsely, PlanAI dynamically adapts to real-time behaviors, personalizes every interaction, and constantly refines its models for better prediction and higher campaign success rates.
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Absolutely. Operators using PlanAI can launch new hyper-personalized campaigns in hours instead of days or even weeks​, allowing them to react instantly to market changes and customer behavior.
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No. PlanAI operates on top of Totogi’s Charging-as-a-Service and leverages open, fast and efficient GraphQL API. It can be layered into existing systems with minimal setup, delivering value quickly without disrupting current operations.
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In a Tier-1 deployment, PlanAI achieved a 10% revenue increase across target groups, 13% growth in data usage, a 4.8% reduction in inactivity rates, and a 7.9% rise in offer take-up rates​—all within just a few months.
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PlanAI uses flexible offer templates and dynamic parameterization, enabling it to generate millions of personalized product permutations without requiring separate configuration for each offer—breaking the “one-size-fits-many” model.
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PlanAI not only analyzes customer data but also directly drives execution—deploying the right offer via the right channel at the right time, and tracking real-time performance for continuous optimization.
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Yes. PlanAI is agnostic to subscriber models and supports prepaid, postpaid, hybrid, and even emerging 5G use cases like slicing, IoT plans, and enterprise mobility packages.
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As competition intensifies and customer expectations rise, hyper-personalization and real-time engagement are no longer optional. PlanAI gives operators a proven, AI-powered advantage to maximize revenue, improve loyalty, and stay ahead in a fast-changing telecom landscape.
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Traditional CVM relies on manual segmentation, campaign ideation, and IT-driven execution. PlanAI automates the entire process using AI: it segments, generates, personalizes, communicates, and fulfills offers without manual intervention—enabling faster, smarter, and more dynamic campaigns.
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PlanAI can launch hyper-personalized campaigns in hours​, while traditional CVM typically takes weeks due to dependencies on BI teams, manual setup, and approval chains.
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PlanAI offers hyper-personalization at the subscriber level, dynamically creating offers based on real-time behavior. Traditional CVM often uses static, broad segmentation (e.g., “heavy data users”) leading to generic, less effective offers.
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PlanAI uses machine learning models that predict churn with 92% accuracy​, while traditional CVM typically relies on reactive churn metrics and lagging indicators without predictive capabilities.
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PlanAI easily scales to millions of subscribers with individualized offers because it uses AI models and offer templates. Traditional CVM struggles, requiring more manual segmentation, offer building, and campaign management as scale increases.
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PlanAI directly links customer insights to execution, automatically triggering personalized offers based on behavior. Traditional CVM often leaves insights trapped in reports, requiring separate manual setup to act on them.
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PlanAI significantly reduces operational overhead by automating customer segmentation, offer creation, messaging, and fulfillment. Traditional CVM needs dedicated resources in BI, marketing, and IT to manage every campaign cycle.
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PlanAI drastically accelerates TTM, allowing telecom operators to react to competitive moves or market changes in real-time. Traditional CVM’s long lead times make it hard to adapt quickly.
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PlanAI uses advanced, telco-trained machine learning models and LLMs to optimize not just the offer but also timing, messaging tone, and delivery channel. Traditional systems rely on static offers crafted manually without AI reasoning.
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PlanAI drives higher ARPU growth by matching the best offer to each customer’s needs dynamically, resulting in higher uptake and upsell rates. Traditional CVM delivers lower incremental revenue due to its less targeted, one-size-fits-many approach.
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PlanAI continuously self-optimizes based on campaign performance data, learning which offers work best for each profile. Traditional CVM requires manual analysis after each campaign cycle and manual adjustments.
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PlanAI can instantly create and recommend new combinations via dynamic templates. Traditional CVM often needs heavy IT intervention to create, test, and deploy new plans, slowing innovation.
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PlanAI empowers business users to launch, monitor, and optimize campaigns independently. Traditional CVM heavily depends on IT for setup and BI for insights, leading to bottlenecks and slower execution.
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PlanAI was built AI-first from the ground up, designed to thrive in digital-first, 5G-enabled, hyper-personalized telecom models. Traditional CVM was built for an era of batch campaigns and static customer profiles.
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Operators that want to win in the age of hyper-personalization, instant engagement, and AI-driven competition need PlanAI. It offers a proven path to boost revenue, reduce churn, speed up operations, and delight customers—far beyond what legacy CVM tools can achieve.
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Totogi Plan Design is a Totogi Charging-as-a-Service embedded AI-augmented tool that enables telecom operators to ideate, design, validate, test, and deploy new mobile plans and products in under an hour—without heavy IT involvement, custom development, or lengthy project cycles​.
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Plan Design allows business users—not just IT experts—to create, validate, and launch new price plans rapidly using an intuitive UI, eliminating the traditional bottlenecks that used to delay product rollouts by weeks or months​.
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Plan Sidekick is an intelligent assistant embedded within Plan Design that provides real-time market benchmarking, audience insights, regulatory compliance checks, and commercial margin validations—automatically guiding users to smarter plan decisions​.
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Instead of relying on IT teams for coding, testing, and deploying new products, Plan Design empowers business users or junior IT personnel to manage the entire process through configurable, no-code templates​.
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Yes. Plan Design follows a SaaS mindset where everything is configurable. No new functionality requires a CR; new plan variants and pricing models can be created instantly using dynamic templates​.
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Governance is embedded in the workflow. Plan Design includes a commercial margin calculator, ensures internal and regulatory compliance automatically, and uses Plan Sidekick to verify market alignment and technical compatibility​.
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Plan Sidekick automatically provides competitive benchmarking by analyzing market trends, competitor offers, and positioning strategies—saving CVM and marketing teams weeks of manual research​.
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Operators can rapidly create, test, and optimize offers without committing to heavy IT resources. This “fail fast, learn fast” model encourages innovation and faster adaptation to changing market conditions​.
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Instead of manually creating multiple product variants, Plan Design allows users to pass different parameters through a dynamic product template—creating unlimited plan variations automatically.
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Absolutely. Plan Design’s intuitive interface, no-code setup, and embedded Plan Sidekick assistant empower marketing, commercial, and CVM teams to manage product creation without technical expertise​.
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New plans can be ideated, validated, tested, and deployed within less than an hour​, compared to traditional timelines of weeks or months.
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Yes. Plan Sidekick calculates projected margins in real-time, ensuring that every offer complies with the CSP’s financial thresholds before it’s launched​.
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By dramatically shortening product development cycles, embedding governance, and enabling rapid market adaptation, Plan Design allows operators to respond to competitor moves or market shifts instantly​.
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Yes. Plan Design is fully SaaS-native, meaning there are no painful upgrades, no versioning complexity, and no heavy professional services needed to maintain the platform—it evolves continuously​.
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Operators seeking faster innovation, lower operational costs, better governance, and the ability to hyper-personalize services at scale will find Plan Design & Plan Sidekick essential tools to lead in today’s fiercely competitive telecom landscape​.
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