Get quick access to key Business and Operational insights—directly inside the UI. Assign the Analytics role to users who need access, and they can view KPIs and charts with just one click.

Plan Design now includes a Dashboard that brings together business KPIs and operational metrics in one place. With separate Business and Operational views, you can track account growth, subscription activity, API usage, and charging request behavior—without leaving Plan Design.

📌 What’s Included

This first release introduces a foundational set of KPIs and charts. And it’s only the beginning—future updates will expand these dashboards with additional metrics and 🤖 AI-powered natural language tools for creating and interacting with charts. These enhancements will be enabled automatically, with no manual upgrades required.

📈 Business Dashboard

KPIs:

✔️Accounts Added (Month to Date & Last Month)

Charts:

✔️ Daily Net Change in Accounts. ✔️ Daily Net Change in Plan Subscriptions

⚙️ Operational Dashboard

Charts:

✔️ Daily API Requests by Volume ✔️ CCR Requests by Type ✔️ CCR Requests by Failure Code

These dashboards help you monitor system usage, identify anomalies, and track business performance—no external tools required.

✨ Stay tuned—more KPIs, charts, and interactive features are on the way! 🚀

Overage rate input fields have been upgraded to accommodate up to 16 decimal places for better accuracy.

Our overage rate cards and overage inputs now support upto 6 digits before decimal point and 16 after. This upgrade ensures refined precision for charges configured in a variety of units tailored to your preferences.

Additionally, we’ve incorporated hover tooltips and ellipsis indicators for a more intuitive and concise display.

Our backend already supports BigInteger for overage rates, so no need to worry about precision if you enter your overage rate anything other than your rounding unit.

Visually design how subscriber accounts move through different lifecycle states — and automate transitions based on expiry.

You can now define and manage subscriber lifecycles tailored to your business strategy ranging from simple to complex depending on how you segment, manage, and evolve your subscriber relationships. Use our graphical editor in Plan Design to create multiple lifecycles to support different subscriber types such as Prepaid, Postpaid, SME, or Large Enterprise, each with their own set of states and transitions. Assign lifecycles to accounts via API, and let the system handle transitions automatically when expiry is reached.

Key Highlights

✔️ Model lifecycles and transitions visually in Plan Design

✔️ Configure expiry logic per state

✔️ Assign and manage account lifecycles easily using APIs

✔️ Trigger transitions automatically on expiry

✔️ Refer to EDRs for complete lifecycle traceability

📍 Now available under Plan Design → Settings → Subscriber Lifecycle

We are excited to introduce the Customer DB Exports feature, which gives you secure, automated daily access to your full customer and device data directly in your AWS account. Use this export to support reconciliation, revenue assurance, and business analytics, all queryable in Amazon Athena. 📊

Key Features:

🗂 Full Daily Export: Receive a complete daily snapshot of customer accounts, devices, provisioned plans, balance values, and more. Data reflects the state of your customer data as of midnight UTC.

🔐 Secure Cross-Account Delivery: You provide a Role ARN and target configuration (database, table, S3 folder); Totogi securely delivers your export to your AWS account.

⏳ Time-Travel Queries: Query current or historical versions of your customer data directly in Amazon Athena using standard SQL.

We are excited to announce the introduction of Single Sign-On (SSO) support, enabling companies to streamline user authentication through their existing SAML2-compliant Identity Providers (IdPs). This enhancement offers a seamless and secure login experience, aligning with enterprise security standards.

Key Features:

• Tenant-Specific SSO Configuration: Administrators can now configure SSO on a per-tenant basis, providing flexibility to integrate with your organization’s preferred IdP.
• Seamless Login Experience in Plan Design: The Plan Design interface now includes an SSO login option. Users can enter their corporate email and are seamlessly redirected to their IdP for authentication, simplifying the login process.

Getting Started:

SSO setup requires configuration per tenant. Please contact Totogi Support for further assitance on how to set up SSO for your tenant.

Multi-tenant SSO support is on the horizon, allowing users to authenticate across multiple tenants with a single login. Stay tuned for updates on this feature 🚀

Totogi now offers precise MMS rating, enabling accurate billing for multimedia messages over 4G and 5G networks.

Totogi introduces MMS rating support, ensuring seamless event-based charging for multimedia messages while meeting 3GPP requirements. This enhancement includes:

✅ Accurate rating for MMS sent over 4G and 5G networks.

📄 Full support for 3GPP-compliant MMS-Information AVP fields.

With this update, Totogi ensures that subscribers are correctly billed for sharing photos, videos, and other multimedia content, while maintaining compatibility with 3GPP standards.

⚠️ Important: In order to fully support MMS rating, a field mapping has to be configured; MMS originator and recipient addresses shall be mapped to IMS called party and IMS calling party addresses. 📩 Please contact Totogi Support to learn more about configuring MMS related field mapping for your tenant.

🎁 400+ gifts delivered, 🎄 18-day miracle, and 🚀 new presents under the tree—Totogi wrapped up 2024 with blazing speed and cloud-native SaaS magic. ✨ Don’t get stuck on Santa’s naughty list—switch to Totogi Charging-as-a-Service and unwrap the future today! 🎅 🎉 Curious about the highlights and what’s coming next? Here you go… 🎁✨

🎁 400+ Gifts Delivered: Over 400 production deployments this year—no downtime, no upgrades needed to access new features—just pure SaaS efficiency built on great engineering and AWS innovation.

🪄 CaaSmas Miracles: When Zain Sudan needed to urgently deploy a charging Disaster Recovery solution, Totogi responded in record time, activating the solution and migrating more than 20 million subscribers in just 18 days—showcasing the unheard of speed and flexibility of Charging-as-a-Service.

🎄New Presents Under the Tree: New pricing features support cool promotions and loyalty offerings to show customer love; faster and more flexible ways to integrate MVNOs reduce time to market; Fast Plan Migration allows virtually instantaneous plan changes for millions of customers.

🚀 What’s Coming in 2025: Get ready for Rate Anything that offers unprecedented flexibility to define innovative plans via our easy to use Plan Design tool and with no requirement for customization; deeper business insight through Advanced Dashboards supporting natural language queries; integrated Policy Management to more easily monetize quality of service for 5G standalone services including IOT, wearables and differentiated mobile data / content.

So don’t get caught on Santa’s naughty 👿 list with one of those creaking legacy chargers that are slow to innovate, complex and costly to operate, and an endless nightmare to upgrade. Come talk to us at Totogi and we’ll migrate you to Santa’s nice 😇 list with a CaaS trial that can be set up in hours.

We’re excited to introduce the Automated Plan Migration feature 🎉! You can now schedule an activation time when launching a new plan version, and all subscribers will automatically transition to the new version at the specified time.

Automated Plan Migration simplifies the process of moving subscribers from one plan version to another. It allows you to migrate the entire subscriber base to the same version simultaneously, making billing and reconciliation much easier 🧾.

How It Works

– Plan Design: When launching a new plan version, specify an activation time 📅 .

– Subscription Management: Subscribe users to the new plans using PlanAliasId instead of PlanID or PlanVersionID.

– Automated Updates: Subscribers will automatically transition to the new version at the specified activation time.

– Billing Consistency: Changes to fees or allowances take effect at the next renewal, ensuring no duplicate charges or balances.

For those who prefer, the manual plan migration option remains available for testing or specific use cases.

For help activating automated migrations for your existing subscriber base, contact Totogi Customer Support. Additional details can be found in our API Documentation.