🔁 Subscriber Lifecycle Management Has Arrived!

Visually design how subscriber accounts move through different lifecycle states — and automate transitions based on expiry.

You can now define and manage subscriber lifecycles tailored to your business strategy ranging from simple to complex depending on how you segment, manage, and evolve your subscriber relationships. Use our graphical editor in Plan Design to create multiple lifecycles to support different subscriber types such as Prepaid, Postpaid, SME, or Large Enterprise, each with their own set of states and transitions. Assign lifecycles to accounts via API, and let the system handle transitions automatically when expiry is reached.

Key Highlights

✔️ Model lifecycles and transitions visually in Plan Design

✔️ Configure expiry logic per state

✔️ Assign and manage account lifecycles easily using APIs

✔️ Trigger transitions automatically on expiry

✔️ Refer to EDRs for complete lifecycle traceability

📍 Now available under Plan Design → Settings → Subscriber Lifecycle